Conferences, networking events, sales calls and business meetings (in and out of the office) all require a level of “icebreaking” that comes in the form of small talk. It doesn’t matter if you are in sales or not, some people love it and others hate it. This type of conversation is an important element of our culture, and is a first step to creating deeper relationships with the people we interact with.
Distraction impairs productivity. The experience is so common that most employees prefer workplaces that minimize distraction. One June 2016 study by Oxford Economics found that employees worldwide rated ‘the ability to focus and work without interruptions’ as most important in their work environment. However, some obvious sources of distraction, like smartphones and open offices, are increasingly popular. Respondents of the same study rated having the space to collaborate, and being able to use their devices everywhere as the next most important. (Subsidized food was near the bottom of the list, which I personally find shocking). The study suggests that open offices, Wi-Fi and smartphones are both a priority and a liability. It follows that effectively managing these collaborative opportunities is key to productivity, quality of work, and employee morale.
All good equipment salespeople become experts on the products that they sell. They take the time to understand how their product works and what it can do. They know the specifications, applications, capabilities, speed, integration and every other facet of the solution. They can rattle off the key points of the solution from memory, and take pride in understanding how it can benefit their customers. When a potential sale is identified, sales professionals invest significant time in moving to the next step. From initial call, to needs analysis, and on to a demonstration and possibly a trial in the customer’s environment, a very precious commodity, sales time, is used.
In today’s society it is more important than ever to maintain a strong social media presence. Time Magazine cites that in 2015 there were over 3.2 billion internet users, which is 43% of the global population. Having various social media accounts is almost a requirement for companies in order to maintain relevant and competitive within their respective industries. Listed below are several ways to maximize your presence within each social media outlet.
Any organization, whether it be in the corporate, nonprofit, government or athletic field, needs teamwork in order to succeed. The culture of teamwork starts at the top. The CEO, president, or coach must have a vision that they share with their key lieutenants or star players and have them buy in. Once this group buys in, they must carry this message to the rest of the team. The stars have to explain to their teammates how they all fit in to the grand scheme of winning or accomplishing the goals. Everyone must show respect and understanding for their teammates. Sometimes little things like saying “good morning or “good bye” when arriving in the morning or departing in the evening, go a long way. Let’s see how this translates to the GSG world.
Doing the job of accounts receivable/collections is not only about making a few phone calls, it’s also about being able to do a little investigating, changing the collector image, and following up. Although we love those perfect paying customers, the past due ones can’t be avoided. As in any job, organization is key.